If you decide to return a product, please contact us within the allowed return period. The item should be in the same condition you received it — without damage, missing parts, or signs of improper use.

Once we receive and inspect the return, we’ll issue a refund using your original payment method.

If you’d prefer to exchange your product for another model, reach out to us and we’ll help you choose the right option. We’ll guide you through the steps and arrange the exchange in a way that’s convenient for you.

How to Start a Return or Exchange

Just send us a message with your order number and a short description of the situation. We’ll respond quickly and explain what to do next.